"...the single greatest barrier to business success is the one erected by culture."
Edward T. Hall and Mildred Reed Hall
Globalisation of all industries has led to the rise of working with and in a multi-cultural environment that creates challenges that can lead to breakdown in communication and loss of trust.
By gaining an insight and understanding the cultural differences you will gain the ability to communicate effectively, open minds and build trust between you and your clients.
The Cultural Dimensions course is a foundation in cultural awareness training; the course is based on the work of professor Hofstede’s inter-cultural dimensions. If you work in multicultural environment, whether with colleagues or clients from a range of nationalities, this course will guide and explain the differences in people’s behaviour across countries and can aide you to avoid many of the known cultural effects,to increase your negotiating skills or simple understanding of why people do or won’t do/buy/say some things. In aviation this course will aide to successful CRM training especially in today multicultural cockpit.
You can specify your needs for this course and we will design and deliver for you, a tailored course to meet your business challenges.
Having completed this Cultural Dimensions course, participants will be able to:
Awareness of the cultural dimensions in the business setting, sensitivity concerning national culture, explore methods to manage successfully within culturally diverse settings